Privacy Policy

Who We Are

Aesthetics Lab LLC ("Aesthetics Lab", "we", "us") provides online fitness coaching. This policy explains what information we collect through our website, why we collect it, and how we handle it.

Information We Collect

• Contact details you provide, such as your name, email address, and phone number.
• Responses you submit through our forms, including self-assessment scores.
• Booking details when you schedule a call with us.
• Basic technical information collected automatically by our website host, such as browser type and pages visited.

How We Use Your Information

• To prepare for and conduct your coaching calls.
• To send appointment reminders and respond to your inquiries.
• To deliver coaching services if you become a client.
• To improve our website and services.

SMS Communications

If you provide your phone number, you agree to receive appointment reminders and coaching-related text messages from Aesthetics Lab. Message frequency varies. Message and data rates may apply.

You can opt out at any time by replying STOP to any message. Reply HELP for help. No mobile opt-in information or phone numbers collected for SMS purposes will be shared with, or sold to, third parties or affiliates for marketing or promotional purposes.

How We Share Information

We do not sell your personal information. We share it only with service providers that help us operate, such as our scheduling, customer relationship management, and website hosting platforms. These providers process your information on our behalf and are not permitted to use it for their own purposes.

Cookies and Tracking

We do not use advertising cookies, analytics trackers, or third party tracking pixels on this site. Our hosting provider records basic technical information with each request, such as IP address, browser type, and the pages visited, which is used to keep the site running and secure. Two embedded services may set cookies necessary for their own function: our scheduling widget when you book a call, and our video player when you watch a video. You can control or block cookies through your browser settings, and doing so will not prevent you from using this site.

Data Retention

We keep your information for as long as needed to provide our services and meet legal obligations. You may request deletion of your information at any time using the contact details below.

Data Security

We use industry standard safeguards to protect your information, including encrypted connections across the site and access controls on the systems where your information is stored. Only people who need your information to deliver coaching have access to it. No method of transmission or storage is completely secure, so while we work to protect your information we cannot guarantee absolute security. If you believe your information has been compromised, contact us at contact@aestheticslab.net.

Your Choices

• Opt out of text messages by replying STOP.
• Unsubscribe from emails using the link in any email we send.
• Request access to, correction of, or deletion of your information by contacting us.

Contact

Questions about this policy or your information? Email us at contact@aestheticslab.net.